Important Notice
The Usage-Based Licensing (UBL) feature in Deadline 10 is now available through Deadline Cloud UBL—see setup instructions and the AWS Deadline Cloud page for details. The Thinkbox UBL Marketplace is now decommissioned as of September 30, 2025. For questions about previous UBL purchases, please contact support@awsthinkbox.zendesk.com.
FAQ
Q: Why have we decommissioned the Thinkbox UBL Marketplace?
A: We have transitioned to AWS Deadline Cloud UBL to provide customers with a more modern and flexible licensing experience. AWS Deadline Cloud UBL offers postpaid licensing options, improved scalability, and simplifies integration with Deadline 10 workflows, making it a superior alternative to the Thinkbox UBL Marketplace. Additionally, AWS Deadline Cloud UBL offers a Pay-as-you-go model, billed monthly on your AWS bill, providing increased flexibility.
Q: What happens to my unused UBL hours?
A: We will refund any unused credits. Please reach out to sales (support@awsthinkbox.zendesk.com) for questions on refunds.